Boston, MA
Service charge / fee handling
0reports · 0 from workers · 0 with reviewed evidence
Carrie Nation · location record
The record
Who gets the tip at Carrie Nation in Boston?
As of September 5, 2026, TipRecord has received 0 reports about Carrie Nation regarding tip handling. 0 include supporting evidence reviewed by TipRecord (originals purged within 90 days of upload). The company has not responded. Evidence level: Legally confirmed. These are user-submitted reports and/or documents provided to TipRecord; they are not findings or legal conclusions by TipRecord.
On the record
1 claim
- Legally confirmedService charge / fee handling
Public record documented by TipRecord: On March 6, 2026, the Massachusetts Attorney General's office announced a settlement stating the restaurant charged customers a 3% service fee that was not distributed to wait staff; the two-restaurant settlement totaled $422,093 in restitution and civil penalties, covering 84 workers. Source: https://www.mass.gov/news/ags-office-secures-422093-settlement-with-two-beacon-hill-restaurants-for-failure-to-distribute-service-charges-to-staff, March 6, 2026. This documents an official public record; it is not a finding by TipRecord.
- Massachusetts Attorney General · March 6, 2026
Law
Law in Massachusetts
Massachusetts law requires that any fee called a "service charge," or any fee a patron would reasonably expect to be given to wait staff, be remitted in full to wait staff, service employees, or service bartenders. An "administrative fee" is allowed only with a clear written notice that it is not a tip.
Source: M.G.L. c.149 §152A · verified 2026-09
Massachusetts junk-fee regulations, effective September 2, 2025, require the total price including mandatory fees to be disclosed up front.
Source: 940 CMR 38 · verified 2026-09
Federally, a mandatory service charge is not a tip. It belongs to the employer unless a state or local rule, or the employer's own representation, directs it to workers.
Source: 29 CFR 531.55 · verified 2026-09
Every rule on file for Massachusetts
TipRecord does not determine whether this business complies with any law. These lines quote what the cited statute or agency says, as of the verified date, and are not legal advice.
What you can do
Where to file
Filing a complaint with an agency is separate from reporting to TipRecord. Agencies investigate; TipRecord documents. Keep the receipt that shows the charge and its printed label.