TipRecord

Practices · Observable

Price changed after declining a tip

The total rose, or a fee appeared, after the customer chose No Tip.

Screens can be configured to add a fee when a tip is declined. This record notes what reporters say they saw on the screen before and after.

Spot it on your receipt

  • Note the total before and after tapping No Tip.
  • Photograph both screens if you can.

On the record

Locations with a published claim that fits

Ordered by the number of independent reports behind the claim, keeping only claims where at least one linked report describes this practice.

No published record fits this practice yet.

Law

The federal baseline

  • No federal law requires or forbids a tip prompt at checkout. If money collected as a "tip" is retained by the business rather than paid to workers, the federal tip-ownership rule and federal and state deceptive-practice laws may apply.

    Source: FTC Act §5; FTC v. Amazon (Amazon Flex), 2021 · Verified 2026-09

Law by state