The short answer

Who gets the tip at DoorDash?

As of July 2, 2026, DoorDash's publicly available materials state: The platform's help center states Dashers receive 100% of customer tips and that base pay never varies with tip amount. Between May 2017 and September 2019 the platform used customer tips to meet a guaranteed payout; state attorneys general in DC, Illinois, and New York secured settlements over that period's practices. Source: https://help.doordash.com/en-us/dashers/article/do-dashers-receive-tips, July 6, 2026. This is a company statement documented by TipRecord, not a finding.

TipRecord has not yet invited DoorDash to respond.

On the record

0 location claims

No published location claims yet. The first report opens a record.

Documented

Official records

• Legally confirmedFebruary 24, 2025

  Public record documented by TipRecord: On February 24, 2025, the New York Attorney General announced a $16.75 million settlement with DoorDash and stated that the company used customer tips to offset guaranteed pay for about 63,000 New York delivery workers between 2017 and 2019. Source: https://ag.ny.gov/press-release/2025/attorney-general-james-secures-1675-million-doordash-cheating-delivery-workers, February 24, 2025. This documents an official public record; it is not a finding by TipRecord.

  • New York Attorney General · February 24, 2025
• Legally confirmedNovember 8, 2024

  Public record documented by TipRecord: On November 8, 2024, the Illinois Attorney General announced an $11.25 million settlement with DoorDash over the 2017 to 2019 pay model under which customer tips were applied toward the guaranteed amount paid to delivery workers. Source: https://illinoisattorneygeneral.gov/news/story/attorney-general-raoul-announces-1125-million-settlement-agreement-with-doordash-over-delivery-driver-tips, November 8, 2024. This documents an official public record; it is not a finding by TipRecord.

  • Illinois Attorney General · November 8, 2024
• Legally confirmedNovember 24, 2020

  Public record documented by TipRecord: On November 24, 2020, the Attorney General for the District of Columbia announced a $2.5 million settlement resolving allegations that from 2017 to 2019 DoorDash used customer tips to subsidize guaranteed Dasher pay while representing that tips went to Dashers in full. Source: https://oag.dc.gov/release/ag-racine-reaches-25-million-agreement-doordash, November 24, 2020. This documents an official public record; it is not a finding by TipRecord.

  • DC Attorney General · November 24, 2020

Locations

0 on record

No locations on record yet. Reports about this platform attach at the brand level.

Law

Federal law

1. Under the Fair Labor Standards Act, tips are the property of the employee. An employer, including managers and supervisors, may not keep any portion of employees' tips for any purpose, whether or not it takes a tip credit.

   Source: 29 U.S.C. §203(m)(2)(B); DOL Fact Sheet #15 · verified 2026-09

2. No federal law requires or forbids a tip prompt at checkout. If money collected as a "tip" is retained by the business rather than paid to workers, the federal tip-ownership rule and federal and state deceptive-practice laws may apply.

   Source: FTC Act §5; FTC v. Amazon (Amazon Flex), 2021 · verified 2026-09

Locations on this record are in more than one state, or no state is on file. Law by state

TipRecord does not determine whether this business complies with any law. These lines quote what the cited statute or agency says, as of the verified date, and are not legal advice.

What you can do

Where to file

Filing a complaint with an agency is separate from reporting to TipRecord. Agencies investigate; TipRecord documents.