0 locations on record
Digital tips withheld or unclear
1record · 0 locations · 1 agency record
The short answer
Who gets the tip at Amazon Flex?
No company statement about tip handling is on file for Amazon Flex.
TipRecord has not yet invited Amazon Flex to respond.
On the record
0 location claims
No published location claims yet. The first report opens a record.
Documented
Official records
- Legally confirmedFebruary 2, 2021
Public record documented by TipRecord: On February 2, 2021, the Federal Trade Commission announced that Amazon agreed to pay $61.7 million, the full amount the FTC alleged it withheld from Amazon Flex drivers' tips between 2016 and 2019 while telling customers and drivers that drivers received 100% of tips. The order bars the company from misrepresenting whether an amount paid by a customer is a tip. Source: https://www.ftc.gov/news-events/news/press-releases/2021/02/amazon-pay-617-million-settle-ftc-charges-it-withheld-some-customer-tips-amazon-flex-drivers, February 2, 2021. This documents an official public record; it is not a finding by TipRecord.
- Federal Trade Commission · February 2, 2021
- Federal Trade Commission
Locations
0 on record
No locations on record yet. Reports about this platform attach at the brand level.
Law
Federal law
Under the Fair Labor Standards Act, tips are the property of the employee. An employer, including managers and supervisors, may not keep any portion of employees' tips for any purpose, whether or not it takes a tip credit.
Source: 29 U.S.C. §203(m)(2)(B); DOL Fact Sheet #15 · verified 2026-09
No federal law requires or forbids a tip prompt at checkout. If money collected as a "tip" is retained by the business rather than paid to workers, the federal tip-ownership rule and federal and state deceptive-practice laws may apply.
Source: FTC Act §5; FTC v. Amazon (Amazon Flex), 2021 · verified 2026-09
Locations on this record are in more than one state, or no state is on file. Law by state
TipRecord does not determine whether this business complies with any law. These lines quote what the cited statute or agency says, as of the verified date, and are not legal advice.
What you can do
Where to file
Filing a complaint with an agency is separate from reporting to TipRecord. Agencies investigate; TipRecord documents.
If you were the customer
If you work or worked there
- U.S. Department of Labor, Wage and Hour Division (confidential; customers and other third parties may report)This state has no separate tip-complaint path; the federal division handles it.